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  • Choosing the Right Painters for Your Project

    A Few Guidelines to Help You Make the Right Choice

    edwardsville paintersPlanning to have an interior or exterior painting project done soon? Selecting the right painter for your project can seem a little daunting. Here are a few guidelines to make the process a little easier. There are three main areas you should consider when evaluating painting contractors for your project: reputation, the written proposal, and professionalism.

    Evaluating Company Reputation

    Ask yourself these questions about each company that bid on your project:

    • Did you receive a list of references and/or addresses to drive by as examples of completed work?
    • Did you speak with any references or view completed work?
    • Were you able to find unbiased, unedited customer reviews or testimonials on Angie’s List, Yelp! or another online review site? Were they positive?
    • Did the estimator provide copies of each company’s business license, proof of insurance, and workers’ compensation?
    • Did you know that most defects in materials or workmanship show up in the first cycle of the seasons? Did you receive a written warranty?

    The Written Proposal. 

    It's more than a scribbled price on the back of a business card. Make sure the scope of work is clear and the pricing is understood. 

    • Were the documents you received PROPOSALS or ESTIMATES? Does each proposal accurately describe the work you want done, which you discussed with the estimator?
      • Proposals state a fixed price for the work described – unless you change the scope of work, this is the cost for painting your house. On the other hand, estimates rarely end up costing the same amount that is stated on the document. That’s why it is called an estimate.
    • Does each proposal clearly and separately list ALL the items to be painted, as well as any items to be excluded?
    • Does each proposal clearly list or describe the surface preparation (washing, scraping, sanding, caulking) that is included?
    • Does the proposal clearly list the paint systems to be used – not just the brand of paint, but the specific line of paint? And the number of coats?
    • Does the proposal explicitly state the quoted price is for ALL LABOR, PAINT, and MATERIALS?
    • Are “line items” or “options” clearly listed, explained, and priced? Is it clear whether or not they are included in the total price?
    • Are payment terms explained and are they acceptable?
    • Considering all the different prices, are they fairly close, (+/- 15%) or are there big differences? Low prices usually indicate something was missed or the scope was not understood. High price differences often indicate additional preparation or more coats of paint have been included.

    Professionalism of the Estimator – an indicator of things to come.

    • Did each estimator confirm the appointment prior to arrival?
    • Did each estimator arrive at the appointed time?
    • Was each estimator cheerful and offer a business card?
    • Did each estimator seek to uncover any special circumstances your project may include (working around other trades, hitting a specific timeline, help with color selection, etc.)?
    • Was each estimator knowledgeable and did they explain technical items in a easily understood way?
    • Did each estimator explain the details of the painting process (wash, prep, prime, paint, inspect, cleanup) they would perform?
    • Did each estimator explain what it is like to work with the company (how the schedule is set, daily updates on progress, crew size and experience, expected duration of the project, notifying neighbors, etc.)?
    • Did each estimator offer to go over the proposal in detail with you?
    • Did each estimator answer all of your questions?
    • At the end of the appointment, did you feel confident each estimator understood your needs and that their company is capable of delivering the painting project you desire?

    CertaPro Painters of Madison County, IL, Webster Groves & Florissant, MO strives to meet all of the criteria listed above, for every one of our customers, and we’re sure you'll experience this passion for painting and customer service when we meet.  

    In the end we hope you choose us, but ultimately we just want you to have a great experience with whomever you choose! 

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CertaPro Painters of Madison County, IL, Webster Groves & Florissant, MO
Interior and exterior House Painting Professionals
17 Junction Drive #236
Glen Carbon, IL 62034
Phone:618-509-5800 / 314-925-7300
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